These delivery conditions are valid from May 4, 2020.
Online store
inbloom kukkauppa's (RAAAD Oy, 3339198-4) online store sells products for individuals and companies of legal age. Product prices include VAT. We reserve the right to change prices and delivery costs.
Ordering
Products are ordered in the online store by moving them to the shopping cart and paying for the contents of the shopping cart with the selected payment method. All customer information is treated confidentially. The contact information requested in connection with the order will not be used for anything other than the delivery of the order or the clarification of ambiguities arising in it, unless specifically stated otherwise. When ordering from the online store, you are required to have familiarized yourself with and agreed to the delivery conditions valid at any given time.
Payment and payment methods
The payment service is Paytrail, through which card payments (debit and credit cards, including American Express), online bank payments and MobilePay serve as payment options.
By pressing the "Buy" button, you accept the general terms and conditions of Inwild Oy (flower shop inbloom).
Payment service provider Paytrail
Paytrail Oyj (2122839-7) operates as the payment intermediary service provider and in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.
When we have received your order, we will immediately send you an order confirmation by e-mail, which will show your order information. Always check the content of the order confirmation. If you have any questions, contact our customer service immediately. Save the order confirmation if you have to contact customer service. When dealing with customer service, always have your customer number and order number available. Always check that the contents of the package match the products in the order confirmation.
When the order is available for pickup, you will receive a separate notification to your email. Sending a confirmation message requires providing an email address when ordering.
You can contact our customer service with the following information:
Non-redemption is not the same as refund or cancellation. We charge the full order price for unclaimed bundles and the payment is non-refundable.
Problem situations
If the bouquet is damaged during transport or otherwise does not correspond to your order, you must report the error immediately to kukkauppa inbloom tel. 040 353 9363 or by e-mail at kukkakauppa@inbloom.fi . We ask you to send a photo of the damaged bundle. We will handle the error as quickly as possible, no later than the next business day.
